FAQs
Customer Questions
Only approved purchasers are able to log in and purchase software for work. Here is the list of Campus Entities that currently have access:
Texas A&M University – College Station /Texas A&M University NetID
Prairie View A&M University – Prairie View
Tarleton State University – Stephenville
Texas A&M University – Corpus Christi
Texas A&M University – San Antonio
Texas A&M University – Texarkana
Texas A&M AgriLife
Texas A&M Engineering Extension Service
Texas A&M Forest Service
Texas A&M International University
Texas A&M University – Central Texas
Texas A&M University – Commerce
Texas A&M University – Kingsville
West Texas A&M University
If your Campus is not included, contact the Software Center at software@tamu.edu. By placing an order, the purchaser confirms they have full authorization from the employee's supervisor and/or finance department to purchase products using approved funds. All software purchased is owned by the state of Texas and is intended for business use by Texas A&M employees
If your Campus is not included, contact the Software Center at software@tamu.edu
Important Note: By placing an order, purchasers confirm they have authorization from both their supervisor and finance department to use approved funds. All software purchased is state property intended for Texas A&M business use.
Please visit our dedicated Software For Personal Use Store.
Only approved purchasers need to log in to complete purchases. Any Texas A&M employee can browse our products.
Purchasing Questions
Customer and recipient UINs can be found in Texas A&M's Microsoft Entra ID (formerly Azure Active Directory). Including the correct UIN is essential for order processing.
The appropriate account number depends on the recipient's department or unit.
1. From the software checkout screen select your University member (e.g., Texas A&M University)
2. Choose your Division/College Unit (e.g., Agriculture and Life Sciences)
3. Search for your department name (e.g., Nutrition)
If you can't find your code, try searching with different keywords. For assistance, consult your department's finance team.
1. A requisition is created in AggieBuy
2. Your department allocator reviews and can update account numbers
3. The order undergoes budget verification
4. After department approval, it becomes a Purchase Order
5. The Software Center begins fulfillment
6. An invoice is submitted through AggieBuy for final department approval and payment
No. Software Store orders are submitted under department code CSCN. While the ordering department cannot be changed, department allocators can modify the Department Code in the Accounting Codes section if needed.
Fulfillment Questions
Delivery times vary based on your department's AggieBuy approval process and the specific software ordered (whether it be a General Software, Mid Year Microsoft licensed Software, or Annual Enrollment Microsoft Licensed software. Contact the Software Store for precise timeline estimates.
General software is delivered via email within 1-2 working days after department approval. For Microsoft Orders, Please note that delivery times for Annual Enrollment Microsoft orders will be after September 1st. Mid Year Microsoft Orders (Microsoft Licenses ordered outside of Annual Enrollment) generally take 2-3 weeks to be delivered.
Annual Enrollment Support
Contact us at software@tamu.edu for last years orders.
See the following KB Article to learn more about Annual Enrollment.
Pricing and Contracts
Current pricing reflects estimates only because the system office is currently negotiating a new contract with our Microsoft vendor.
Final pricing is not expected to be finalized before June. We'll update all product listings and notify customers once the new contract terms are established.
As negotiations are still ongoing, we cannot predict whether prices will increase or decrease. We recommend planning based on the current estimates provided.
Additional Support
Contact us at software@tamu.edu for any additional questions or assistance.