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Bomgar - Initial
SKU:
BOMGARLI-GS

Bomgar - Initial

$5,040.00
License Expiration: The license for this software expires in the fiscal year in which it is purchased, on: August 31st.
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Description:
The Texas A&M Information Technology Bomgar service provides web chat and remote desktop support tools ideal for assisting customers.  Each concurrent license allows one agent of a support team to authenticate to the remote console at a given time, with no limit to the number of agent accounts.  An initial license purchase covers the cost of server and infrastructure overhead as well as the following features:

•    Unique web portal with institutional branding for each licensed support group
•    Jump Clients (unattended remote access to designated stations)
•    Bomgar Buttons (customer 'shortcut'  that allows connection to previously defined representative or team)
•    NetID Authentication for agents
•    Support sessions records and desktop support recordings stored for 90 days
•    Configured to work through the Texas A&M campus firewall
 
Texas A&M University campuses and System agencies may purchase this license. For more information, please contact Texas A&M Information Technology's Help Desk Central at 979.845.8300.

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